Our Services Offered

We offer a range of services designed to help your business thrive by enhancing customer experience and streamlining communication.

Inbound Customer Support
A hand is reaching towards a shiny, metallic desk bell set on a counter. The background is blurred, indicating a busy environment, likely in a reception or service area.
A hand is reaching towards a shiny, metallic desk bell set on a counter. The background is blurred, indicating a busy environment, likely in a reception or service area.

  • Order processing

  • Product inquiries

  • Technical support

  • Complaint resolution

A person is sitting on a chair in an indoor setting, holding a phone to their ear and looking at a laptop screen. A can of Zest Tea energy drink is placed on the armrest of the chair. The background is softly blurred with warm lighting.
A person is sitting on a chair in an indoor setting, holding a phone to their ear and looking at a laptop screen. A can of Zest Tea energy drink is placed on the armrest of the chair. The background is softly blurred with warm lighting.
A person wearing a white shirt is speaking on a corded phone with a relaxed expression. The background features colorful decorative ornaments including tassels and fans, with a red and blue theme.
A person wearing a white shirt is speaking on a corded phone with a relaxed expression. The background features colorful decorative ornaments including tassels and fans, with a red and blue theme.
Outbound Services

  • Follow-up calls

  • Customer satisfaction surveys

  • Appointment scheduling

  • Real-time dashboards

  • Call recordings and QA reports

  • Customer feedback analysis

  • Performance insights

Reporting & Analytics

CoreConnect Services transformed our customer support experience with their reliable and efficient solutions. Highly recommended!

John Doe

man in gray suit jacket smiling
man in gray suit jacket smiling
A person in a blue sweater is standing in a brightly lit indoor shopping mall. They are holding a phone up to their ear and carrying a black backpack. The person is wearing black pants and white sneakers. There are blurred figures and shop displays in the background.
A person in a blue sweater is standing in a brightly lit indoor shopping mall. They are holding a phone up to their ear and carrying a black backpack. The person is wearing black pants and white sneakers. There are blurred figures and shop displays in the background.

★★★★★

Call Center

Providing inbound and outbound customer support services effectively.

A person is sitting at a wooden desk in an office environment, engaged in a phone conversation. There is a computer monitor on the desk, along with a keyboard, a mouse, and some office documents. Several green houseplants in vases are arranged on the desk. The background features a plain wall with a power outlet and beige curtains.
A person is sitting at a wooden desk in an office environment, engaged in a phone conversation. There is a computer monitor on the desk, along with a keyboard, a mouse, and some office documents. Several green houseplants in vases are arranged on the desk. The background features a plain wall with a power outlet and beige curtains.
Customer Service

Reliable support for all customer inquiries and issues.

A man wearing a black and white uniform with a logo on the sleeve is sitting at a desk while talking on the phone. He is looking at a computer monitor in an office environment. There are various office supplies on the desk, including a pen holder, a stack of papers on a clipboard, and promotional materials.
A man wearing a black and white uniform with a logo on the sleeve is sitting at a desk while talking on the phone. He is looking at a computer monitor in an office environment. There are various office supplies on the desk, including a pen holder, a stack of papers on a clipboard, and promotional materials.
A red, vintage-style telephone booth with 'CALL HOME' written in white, located against a white wall. Beneath the inscription, there is an actual phone with a keypad. The booth is adorned with small Singaporean flags on top. The wall around the booth is decorated with various graffiti, including cartoon-like faces and abstract shapes.
A red, vintage-style telephone booth with 'CALL HOME' written in white, located against a white wall. Beneath the inscription, there is an actual phone with a keypad. The booth is adorned with small Singaporean flags on top. The wall around the booth is decorated with various graffiti, including cartoon-like faces and abstract shapes.
A person is leaning against a table beside a moving truck with visible branding, appearing to be engaged in a phone call. The setting includes a tropical tree, high-rise buildings in the background, and an orange wall to the right. Another parked trailer is in view, and various items are scattered on the surface in front of the individual.
A person is leaning against a table beside a moving truck with visible branding, appearing to be engaged in a phone call. The setting includes a tropical tree, high-rise buildings in the background, and an orange wall to the right. Another parked trailer is in view, and various items are scattered on the surface in front of the individual.
Tech Support

Assisting clients with technical issues and solutions promptly.

Services

Reliable support for your business needs today.

Contact

About

edgar@coreconnectservicesinc.com

440 274 7945

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